What is TLS? For over 15 years, TransPerfect Legal Solutions (TLS) has been the world's leading provider of global legal support and communication services to the world's top legal professionals.
When were you founded? TransPerfect Legal Solutions was founded in 1992 as a subsidiary of our parent company, TransPerfect, Inc.
What accreditations have you acquired that speak for the quality of your services? TransPerfect Inc. is the largest company of its kind to be fully ISO 9001:2000 certified in all offices and production centers worldwide. In 2008, TransPerfect also became the first major language services provider to earn EN 15038:2006 certification, the only standard specifically created to address issues of quality within the translation industry. To date, TransPerfect Legal Solutions is the only major legal support services provider to be certified to both ISO 9001:2000 and EN 15038:2006 quality standards, and our management system has become an international standard for quality requirements in business-to-business dealings.
In order to maintain our certifications, we are audited several times a year by leading third-party organizations. Internally, all levels of management perform interim audits to regularly assess and improve our processes in order to ensure conformity to our core belief – a commitment to quality. We refine our testing, evaluation, and training processes on an ongoing basis to ensure that we are employing only the most expert in-house staff and linguists in every language and legal field.
What is your global presence? How many offices
do you have? TransPerfect Legal Solutions has 56 offices on 4 continents, including 16 worldwide production centers.
Are you available outside normal business hours? Absolutely. As a truly global company, we are able to leverage our worldwide resources to provide round-the-clock client service and production. Additionally, when you begin work with TLS, you will be assigned a dedicated account manager who will be available 24/7 if you have any questions or need to submit a request outside of normal business hours.
What services do you offer? TLS offers a full array of end-to-end services to meet all of your legal support needs, including:
Certified Document Translation
Simultaneous & Consecutive Interpretation
On-Site Document Identification
Data Acquisition and Forensics
Early Case Assessment
Web-Based Hosting and Review
High Volume Copying and Printing
Consultants Certified in Every Major Review Platform
Expert Testimony on Discovery-Related Issues
Court Reporting Services
Standard and Real-Time Court Reporting
Internet Streaming of Text and Video
Online Hosting Platforms
Legal Staffing Services
Temporary and Full-Time Positions
Highly Qualified Candidates with Multilingual Experience
For a more in-depth description of our offerings, please visit our Services page.
What is your process for selecting and
certifying linguists? TransPerfect Legal Solutions is dedicated to providing the highest quality translation services, which begins with the selection of our most valuable resources – our linguists. In order to ensure that the most qualified linguists are working on each and every project, we created the TransPerfect Linguist Certification (TLC) Program, which has since become the industry standard for legal linguist certification. This program is designed to serve the interests of clients with specialized needs for translation. Before a project is assigned to a particular translator, they will have qualified to work within specific legal fields by taking one or more of over 80 subject-specific tests. This helps us ensure that projects are assigned to linguists with in-depth knowledge of the each legal area.
TLS's linguists must meet or exceed the following requirements, which are verified by our Linguistic Resources Coordinator as part of the initial screening:
Candidate must be a native speaker of the target language
Candidate must provide proof of educational background and experience through either a) college degree in translation or interpretation and five years of experience, or b) college degree and seven years of professional experience in translation or interpretation
Candidate must document translation or interpretation experience in the legal industry
Candidate must provide three references, at least one of which must be from an end client
Candidate must have maintained residency (equal to or greater than three months) in their native country within the past five years
Once these prerequisites are met, each candidate is taken through a series of assessments intended to measure their degree of professionalism, comprehension of ethics, and proficiency in specific languages and legal fields. Having passed the initial screening and performance assessments, linguists are required to maintain their certification by partaking in TransPerfect Legal Solutions' educational offerings. A series of six web-based seminars are offered each year. Each certified legal linguist is required to attend at least one of these webinars.
How do I request a quote for my project?
Will it cost me anything? No, TransPerfect Legal Solutions will give you an estimated quote for your project absolutely free of charge. Click here to fill out a form, and you should hear back from a customer service coordinator within 24 hours.
Why should I choose TLS? As the world's leading provider of legal support services, TransPerfect Legal Solutions (TLS) ensures accurate, specialized, and timely solutions backed by second-to-none client service. With unparalleled expertise in the legal industry, we are the trusted provider of every Am Law 200 and Global 100 law firm, as well as the majority of the Fortune 500 corporate legal departments.
At TLS, we offer a full array of legal support services that can be customized and combined to provide you with the end-to-end solutions you need in over 100 languages. Supported by over 50 offices on 4 continents, we have established round-the-clock production capabilities that enable us to offer the fastest turnaround times in the industry—30% faster on average than our competitors. From e-discovery and court reporting to legal staffing and translation services, TLS is a turnkey solution for all your multilingual legal support needs.
In addition, TLS has extensive experience in a full spectrum of legal fields, including IP, litigation, M&A, and bankruptcy, and can accommodate any type of request. From patent translation to depositions, we have you covered. We also created the TLS Pro Bono Program—the first program of its kind that allows law firms to earn free TLS services to use for their pro bono work.
At the start of your relationship with TLS, you will be assigned a dedicated, local point of contact that will work with you for as long as you work with us to determine the most efficient, cost effective solution for your organization. Moreover, our ISO 9001:2000 and EN 15038:2006 certifications ensure our commitment to quality processes and continual improvement. At TLS, we set the bar high from the outset and are committed to providing sound solutions to the global legal community—quickly, accurately, and reliably.
What should I do if I am interested in working
for TLS? Please visit our Careers page.
What are some commonly used industry terms that I might come across when partnering with TransPerfect Legal Solutions?
Data Acquisition and Forensics – The process of locating and obtaining digital evidence from storage media for use in legal proceedings.
Data Filtering – Method used to narrow the scope of data, including date restrictions, file types, elimination of non user files, by specific Custodians, or keywords.
De-duplication – The process of removing identical copies of email messages or data files, such as Word, Excel or PowerPoint.
Discovery – Compulsory pretrial disclosure of documents relevant to a case; enables one side in a litigation to elicit information from the other side concerning the facts in the case.
E-Discovery – Electronic discovery, or "e-discovery", refers to discovery in civil litigation which deals with information in electronic format also referred to as Electronically Stored Information "ESI". Electronic Discovery involves the following steps:
Identify likely sources.
Gather electronic evidence avoiding spoliation and maintaining the chain-of-custody.
Make the collected data readable and useable.
Filter the data to achieve a relevant, manageable collection of information.
Make the information available in Native or TIFF/PDF format, as part of a database or from a Web based repository
ESI – Electronic Stored Information (ESI) is any computer generated data that is relevant to a case. Included are email, text documents, spreadsheets, images, database files, deleted email and files and back-ups. The data may be on desktops, laptops, servers, hard drive, backup tape, CD or DVD.
Litigation – The process of filing a lawsuit and then prosecuting it or defending against it.
Metadata – The collection of information that identifies when an electronic document or file was created or modified, who created it, where it was transmitted, technical aspects of the file, and so forth. Metadata is critical information "behind the scenes," and can reveal much more about a document's history and distribution, with potentially far reaching implications in a legal matter
Redaction – The "blacking out" of the confidential text in a document to be produced.
Reprographics – A general term for copying, duplicating, and binding.
Tape restoration – The process whereby all files from a backup tape are restored to a computer hard drive for the purposes of query, analysis or extraction of data.
Tiff/PDF conversion – Convert data into a common format for reviewing
Tiff – Industry standard file format used for storing graphic images so they can be viewed and printed.
PDF – Portable document Format is an Adobe technology for formatting documents so they can be viewed and printed.
TransPerfect Legal Solutions provides a full array of language and business services, drawing upon the most accomplished professionals in the industry. With production facilities located worldwide, our capacity to deliver projects quickly–with complete accuracy–is unparalleled.